If you have any comments on our privacy notice, or information we hold about you please contact us at firstname.lastname@example.org.
The South London Gallery (SLG) Bookshop website uses a limited number of cookies to store information on your computer or mobile device when you are using it.
The use of these cookies is limited to facilitating the operation of our on-line booking function and to reviewing the use and effectiveness of our website.
Cookies are small text files that are sent by websites that you visit to your computer or mobile device to recognise who you are when you return to that website.
We use website cookies in the following two ways:
1) To enable log-ins and efficient check out
This cookie is only activated if you log-in to our website. This allows the shopping basket function of the purchasing process to function, so that you can add a number of items to your basket.
This cookie is “strictly necessary” for the service of online shopping “as explicitly requested by the user”.
2) To undertake evaluation on our website
We use Google Analytics 4 to evaluate the effectiveness of our website by collecting information on how it is used by our customers, including what pages are visited and for how long.
The information that this collects is anonymous and does not personally identify the visitor.
You can find out more by visiting this Google information page.
THIRD PARTY COOKIES
When you visit a page on the SLG website with content embedded from a third party, for example, YouTube, you may be presented with cookies from those websites. We do not control these cookies, so please check the third party websites for more information about their cookies.
OPTING OUT OF COOKIES?
You do not have to store cookies. You can set your browser so that it will not accept and store any cookie, or you can allow only certain ‘trusted’ sites to store cookies on your computer.
FIND OUT MORE ABOUT COOKIES
The SLG aims to be clear when we collect your data and not do anything with it you wouldn’t reasonably expect.
In general, we use your personal information in order to deliver services and support to you. We may use your personal information to inform you about forthcoming events, news and offers or to process a payment or donation.
We may also use your personal information to communicate with you, for record keeping purposes, and in aggregate (and therefore anonymously) for market research purposes, to track activity on our website, to publish trends or to improve usefulness and content.
WHEN DO WE COLLECT INFORMATION ABOUT YOU?
WHEN YOU SIGN UP TO OUR MAILING LIST:
- We will collect details of your name, email address, postcode and your preferences.
- We will only do this with your consent.
- We use a third party provider, Klaviyo, to deliver our e-newsletter and e-invitations. For more information, please see Klaviyo’s privacy notice.
- We will keep your data for as long as you still wish to receive information about news and events. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of our emails or you can email email@example.com with ‘Unsubscribe’ in the subject line.
WHEN YOU BUY SOMETHING FROM US ONLINE:
- We will collect details of your name, email address and home address. This information is stored in Shopify. For more information, please see Shopify’s data protection policy.
- If you sign up to our mailing list at this time, it will also be shared with Klaviyo.
- If you buy an Artists’ Edition from us we will also store your name, email address and postal address on the SLG server so we may manage the delivery of the Artists’ Edition.
- If you use your credit or debit card to buy a ticket for an event or to buy a product, we will ensure that the payment is processed securely. We will not store your credit or debit card details.
- We might ask for your feedback after an event by email; if you choose to complete a survey, it is conducted through a form and the anonymous responses stored on our server.
- By supplying your personal data, you are indicating that you consent to us, and any third party data processors, using your personal data to administer your transaction.
- We retain details of financial transactions in line with the requirements of Charities Commission, Companies House and HMRC.